Client Testimonials
Our Clients’ success is our success. And we’re proud to share some of the feedback we’ve been given as a result of delivering just that.
In 2023, we received an “Excellent” rating of +67 from our Net Promotor Score (NPS) survey, a survey that is considered the best standard of measuring customer satisfaction and sentiment and one we conduct each year.
"I had the opportunity to work with Dino with regards to Austroads' Core Application Re-write and Core Application Data History projects and I found him highly competent and professional. He is also a great person to work with. Based on my experience with Blue Crystal, I would definitely recommend to a friend or colleague"
Sohail Ejaz
Senior Business Analyst
"We regard Blue Crystal Solutions as one of our key strategic IT suppliers. Throughout our long-standing engagement, BCS have delivered significant improvements to the automation, stability, and availability of our Oracle Corporate Systems application. Their work has ensured our business, and our hospitals and other health services continue to operate efficiently with minimal disruption"
Mary Lamont
Senior Manager Application Services
"Blue Crystal have proven to be a very reliable partner across WA / SA. In a challenging year with COVID-19 we have found Blue Crystal to not only be very responsive and flexible in working with Telstra Purple but the feedback from our clients on their technical ability is also strong."
Glen Appleton
Territory Sales Leader
"I am writing to express significant appreciation to the Blue Crystal Solutions team in the restoration of service to our primary Oracle Exadata database appliance after it failed during the recent data centre failover test. The sustained effort, focus, and professionalism they brought to leading this effort is very impressive and exemplifies what a delivery partner should be known for. While other parties dropped the ball and let us down, your team not only played their part but also rose to fill the void left by others."
Bill Le Blanc
Head of Technology
"Beginning in Christmas 2016, EVENT Hospitality & Entertainment engaged Blue Crystal Solutions for 5 weeks to provide “Blue Lagoon” services over the Christmas period. This was primarily a backfill consultancy effort, however BCS also used this opportunity to investigate and make recommendation in support of our reporting database, to achieve best practice. In addition, BCS refined and automated aspects of our environment, all-inclusive of the backfill service provided. We continued to utilise Blue Lagoon services the following year, as we have found them to be professional, responsive and knowledgeable.''
Dean Brown
General Manager Corporate IT
“We’ve really appreciated the depth of knowledge and communication with Blue Crystal around migrating and incrementally improving our sustainability in AWS.”
DIGITAL Program Manager
Federal government Client
“Blue Crystal’s approach is always to help us solve the problem in a way that works for us. They’re not dogmatic about how things should be done, they’re very customer focused—it’s about what outcomes are achievable within our constraints.”
DIGITAL Program Manager
Federal government Client
"I want to say thanks to you and your team for assisting with the resolution of our ICT incident yesterday afternoon and evening. Gavin Scott and Anya Rinaldi were extremely responsive in getting on and ensuring our database availability and integrity."
David Styles
Director
“Yalumba have been working with Blue Crystal Solutions since 2011. We were looking for a strategic partner who could provide industry leading expertise and best practice methods in the DBA space. They allowed us to focus our internal resources on other priorities, and in doing so meant we could focus more on our own customers. BCS managed the migration of our critical systems to a new environment. BCS’s expertise and ongoing assistance has been invaluable to our business objectives. Their continued proactive support has contributed significantly to the smooth operation of our systems, and has given us the ability to operate with confidence that our systems are being well supported. I would highly recommend Vito and his team, their thorough and customer centric approach makes Blue Crystal a fantastic strategic partner.”
Brent Jones
CIO
"BCS are a first class organisation who bring deep skills, knowledge and experience to the table for our customers around Oracle migrations to Postgres. They work with integrity and honesty at all times. We highly recommend BCS and enjoy a long term mutually beneficial and successful business relationship."
Tony Munie
ANZ Country Manager
“We wanted to work with a local company with the expertise and knowledge to do this. We didn’t want to reinvent the wheel and do this ourselves. We mitigated risk using Blue Crystal Solutions’ expertise”
Simon Chapman
Assistant Director, Digital Architecture & Operations
"Blue Crystal Solutions are a reliable partner keen to ensure they deliver value to our business; they listen to our needs and challenge and advise us during the forming stages of new strategies. If they say they can do something, I have confidence they can do it”
Phil Proctor
CIO
“Blue Crystal Solutions are an exceptional and responsive vendor, for example, they went well beyond the call of duty to implement and make sure the Oracle database and environment was installed and working perfectly.”
Remona Lee
Project Manager
“Vito and his team provide excellent service. They are great to work with as they share our philosophy of providing high uptime, cost effective solutions for our customers.”
Patrick Power
Managing Director
“I would like to thank BCS for their excellent service. All their staff worked well together, they are very responsive and flexible, and went beyond expectation. Their professional manner and expertise in the industry led to a successful project delivery”
Louis Pavlou
Project Manager
“The successful implementation of the PBRC project, was largely due to Blue Crystal Solutions Oracle database and Powerhealth billing system implementation experience. The full architecture, implementation, Oracle licensing and Oracle database high availability implementation was performed by BCS. BCS’s turn around and delivery was excellent, a job well done!!”
Emilio Fantasia
Strategic Manager