IT Managed Services & Consulting

Your Australian IT Managed Services Provider, in 5 locations across Australia.

Our Services Overview

Comprehensive managed and consulting services for your business-impacting IT landscapes. We design, implement, and support your environments to lower costs, manage capacity, and extend capabilities so you focus on growing your business.

IT Managed Services

24×7 monitoring, ITIL based service operations including the management of incidents, problems, changes and request fulfillment, security patching and more.

Database

Database Design, Architecture, Upgrades, Migrations and proactive database management across Oracle, PostgreSQL, Sybase and SQL Server.

Cloud

Azure, AWS or Oracle Cloud (OCI). We offer end to end Cloud services from Strategy, Proof of Concept, Migration and Testing to Automation, Cloud FinOps with full Cloud Management services to maximise your Public, Private or Hybrid cloud investment.

Applications

From the architecture of new applications, through to design, development and consulting, we cover the application lifecycle, fortified by our 24×7 support services. We also specialise in Energy Market/AEMO-related applications.

IT Infrastructure

24/7 management and monitoring of hardware, server, disk and network. Operating System upgrades and management, Security Assessments and more.

Security

We work with your cyber teams to execute their recommendations and significantly improve your security posture across Applications, Database, and Infrastructure.

IT Consulting

We offer end-to-end services to support your business change programs and projects: Strategy, Design, and transformation, Modernisation across Applications, Database, Cloud and Infrastructure.

Our Innovative Tools

Our longevity in the market has enabled us to become experts in what our clients and their industries need. We combine over two decades of know-how, the right technology, and our people’s knowledge and creativity to help you solve your greatest IT business challenges. As a result, we built specialised tools that help them stay ahead of the curve and above the bottom line.

BlueDiamond: 24x7 monitoring and outage protection for your cloud, databases, applications, and infrastructure.

BlueDiamond Benefits:

24/7 monitoring & proactive alerting
Problem and incident recognition
Fully scalable and customisable
Easily add and configure monitoring of new technologies and components
Uplifts security protocols & doesn’t store client data.
10+ years of BCS innovation
Leaves the worrying and remediation to us.

Preventor of P1 & P2 event and service outages.

Our award-winning 24×7 monitoring tool, bluediamondᶟ, is an all in one proactive monitoring service for your cloud, databases, applications, and infrastructure, providing you with peace of mind that your mission critical environments are being carefully managed.

Primesize: Turning critical business data into actionable insights

Benefits of Data Insights:

Identify resource usage & improvements
Optimise Licensing Footprint
Overcome skills gaps with outsourcing
Build a clear roadmap towards cloud
Minimise carbon footprint impacts of excess infrastructure
Reduce systems cost & operational spend
Unlock valuable and hidden data
Continous Performance Turning

How our Primesize Data Insight service works:

Whether it be on-premise, cloud or hybrid, our Primesize Data Insight Service enables you to plot a path to insights and innovation. It securely cultivates your critical business data into actionable insights that helps your organisation make sharper and more proactive decisions, more accurately predict outcomes, and more effectively meet employee and customer needs.

Our Industries

We service all industries, and here are a few.

Education

Empowering Australian education for a sustainable future by embracing digital innovation.

Healthcare

Connected technology that provides clarity, empowers the data-driven decisions to enables Australia’s healthcare ecosystem.

Entertainment

Adopting best of breed tech to provide thoughtful and engaging customer experiences.

Agriculture

Harnessing the benefits of modern technologies and cloud-powered innovations.

Telecoms & Utilities

Powering connections that are critical to our everyday lives and businesses.

Public Sector

Empowering your agency to become more efficient, resilient, and responsive.

Are you an Independent Software Vendor?

If you are looking to make more effective use of Oracle technologies, Blue Crystal Solutions can help.

We support Independent Software Vendors (ISV) throughout their journey providing strategic guidance, technical expertise and a proven approach for increasing market share.

We offer Oracle expertise to ISV looking to enhance their current capabilities. When you engage us, you will have direct access to some of the most qualified Oracle specialists in the country. We provide a trusted, personal and fully engaged service that will assist you to increase your recurring revenue stream.

Being an ISV ourselves, we understand the challenges you face and are in a position to assist with the following:

Architecting highly effective solutions
Providing strategic go to market assistance
Delivering ongoing support via a managed service

Testimonials

What Our Clients Say

"I am writing to express significant appreciation to the Blue Crystal Solutions team in the restoration of service to our primary Oracle Exadata database appliance after it failed during the recent data centre failover test. The sustained effort, focus, and professionalism they brought to leading this effort is very impressive and exemplifies what a delivery partner should be known for. While other parties dropped the ball and let us down, your team not only played their part but also rose to fill the void left by others."

Bill Le Blanc
Head of Technology