Managed IT Services for Government
We help Local, State & Federal Governments navigate complex technology, overcome business challenges and transform digitally.
Since 2004, we have been empowering the Public Sector to achieve their mission-critical goals through cutting-edge ICT solutions. Our extensive experience spans Federal Government, Non-Profits, Local Governments, and State Governments across South Australia, Victoria, New South Wales, Queensland, and Western Australia.
Our Managed IT Services are purpose-built to support agencies in driving digital transformation, enabling them to enhance services and improve outcomes for citizens and stakeholders.
With in-depth knowledge of government policies, regulatory frameworks, and privacy requirements, we ensure compliance while safeguarding sensitive data and information.
Leverage our Cloud Services to fast-track your cloud adoption journey. Whether you need to architect and migrate ICT workloads, modernize legacy applications, or securely store and manage data through our Database Managed Services, we provide tailored solutions for optimal performance and scalability.
We take a holistic, client-focused approach to addressing business challenges, ensuring our services align seamlessly with your agency’s overarching strategic objectives.
Government IT Services
- 24x7 Database Support
- Back up & Recovery
- Database Cloning
- Database Migrations
- Database Security Assessments
- Disaster Recovery
- Event & Alert Management
- Health Check Reports
- High Availability
- Incident Management
- Problem Management
- Remote DBA Support
- Security Patching
- Workload Reports
Security is (y)our top priority
With security at the forefront of everything we do, we can work with your cyber teams to improve your security posture significantly. Whether it’s delivering to their recommendations and requirements or a complete digital transformation that helps you stay ahead of the shift towards scalability, security and resilience, we encourage you to find out how we can help you protect what matters most to your organisation.
You can also rest assured that all your services with us are always protected from event and service outages by our 24×7 monitoring tool, BlueDiamond.
Whether we’re plugging a skills gap until your new resource becomes available, filling in on holiday leave, or working on short-term projects, you can take advantage of our 24/7 DBA support and expertise services any time, any day of the year. Think of us as an extension of your team.
Our Australian team of Database Experts supports, optimises, and modernises hundreds of global customers’ data systems. We have been the go-to experts in Oracle, SQLServer, Sybase and PostgreSQL technologies, and have been since 2004.
Client Story
Successfully migrating Department For Education's payroll system to AWS Cloud without impacting the salaries of 30,000 Education Staff.
The Department for Education in South Australia handles the payroll for thousands of teachers across the state and when they had to migrate their payroll system into a secure cloud environment, there would have been severe consequences if anything went wrong. Blue Crystal Solutions was engaged to ensure the system was safely transferred using a robust Public Sector Cloud Adoption Solution. And the results exceeded expectations: a cost-neutral migration that had zero impact on pay runs and improved the system’s efficiency and data security.
What our clients are saying
BlueDiamond Monitoring: Say goodbye to service outages and hello to your insurance policy for data availability.
Our bluediamondᶟ tool is an all in one monitoring service for your databases, applications, cloud and infrastructure, providing you with peace of mind that your mission critical environments are being carefully managed.
- 24/7 monitoring & proactive alerting
- Problem and incident recognition
- Fully scalable and customisable
- Easily add and configure monitoring of new technologies and components
- Uplifts security protocols & doesn’t store client data.
- 10+ years of BCS innovation
- Leaves the worrying and remediation to us.
Access more
Our Managed IT Services are built for the local and federal government sectors by people who have worked within and alongside the government for many years. Our tools are always up to date, run on highly available cloud infrastructure and are designed for the end-user, making it cost-effective whilst still meeting the high availability needs of each agency. Learn more about what our Managed IT Services can bring to your agency, community and more.
Blue Crystal Solutions partnered with Procurement SA to transition them from outdated Excel-based forms to a secure, digital forms solution. This cloud-managed infrastructure improved data security, streamlined reporting, and empowered seamless inter-agency collaboration, meeting modern digital experience expectations for citizens, staff, and government bodies alike.
The public sector operates under a unique set of pressures, from tight budgets to strict regulatory requirements. Yet, the need for modern, efficient, and secure IT services for government infrastructure has never been greater. Addressing the challenges of aging infrastructure, legacy applications, cybersecurity, and disaster recovery requires careful planning and ongoing support.
Blue Crystal Solutions was recognised as an AWS Trusted Partner for 'Public Sector Modernisation' at the AWS Partner Forum held on 6 August 2024 in Canberra. The forum brought together leading AWS partners from Australia and New Zealand to share insights about their customers' successful cloud adoption and digital transformation in the public sector.