Mithilesh Tamhane
Client Delivery Manager - Applications
With over 16 years of techno-functional expertise, Mithilesh brings a strong background in IT Support Services, Delivery, and Operational Management to his role as Client Delivery Manager for Applications Services at Blue Crystal Solutions. His extensive experience across banking and financial services has equipped him with key insights into client onboarding, trade lifecycle management, and regulatory reporting, making him an invaluable asset to our clients.
Mithilesh’s career includes significant roles in renowned organisations, such as his position as Assistant Vice President at Credit Suisse, where he led support for critical client applications, leveraging his expertise in ITIL, Agile frameworks, and DevOps practices. Known for his strategic approach to client and stakeholder management, as well as his technical depth in Unix/Linux, PL-SQL, and key operational tools, Mithilesh’s leadership ensures seamless service delivery and continuous improvement.
Specialisations
- Client Delivery & Operational Management
- Banking & Financial Services Expertise
- ITIL, Agile, and DevOps
- Technical Proficiency
- Strategic Stakeholder Management
Education
Technical and Functional Training: Extensive training in ITIL, Agile, and DevOps methodologies to support seamless delivery in client management roles.
Professional Experience
- 16+ Years in IT Support Services: Broad experience in IT support, delivery, and operations management within high-stakes environments.
- Client Delivery Manager at Blue Crystal Solutions: Leads application services with a focus on continuous improvement and client satisfaction.
- Assistant Vice President at Credit Suisse: Managed critical client application support, enhancing service delivery and operational efficiency.
- Banking and Financial Sector Insight: Proven expertise in supporting clients within the banking and finance industry, with a keen understanding of regulatory and operational requirements.
- Technical Leadership: Guides teams with robust technical knowledge in Unix/Linux, PL-SQL, and operational tools, ensuring reliable and high-quality service delivery.